Skip to main navigation. Skip to main content.
workhealthlife
 
Your Employee Assistance Program is a support service that can help you take the first step toward change.
 
 
  • Register
  • |
  • Log in
  • |
  • Search organization
Morneau Shepell
Woman walking on the beach, leaving footsteps in the sand.

Welcome to your Beneficiary Assistance Program.

If you do not know your username please call 800-227-8620 for assistance or contact your administrator.

workhealthlife
 
Your Employee Assistance Program is a support service that can help you take the first step toward change.
 
Woman walking on the beach, leaving footsteps in the sand.

Take the first step towards change

We're an Employee Assistance Program (EAP) that provides you and your family with immediate and confidential support to help resolve work, health, and life challenges to improve your life. Let us help you find solutions so you can reach your goals at any age or stage of life. We help millions of people worldwide live healthy, happy, and productive lives.

Ready to start? You can login or search for your organization for faster access to your resources and tools.
Not a member yet? Join today for free
or

    We found several matches. If you cannot find your organization in the list below, please refine your search by entering more characters or checking the full name of your organization. If you continue to experience challenges, please contact us.
    Don't know your organization? It could be where you work, your union, state, or an association you belong to.

    If you are still not sure, browse as a guest or call 1.866.468.9461

    Why members use the program

    Always

    Always confidential

    Access and use of the program is completely confidential. No one, including your employer, coworkers or family, will ever know that you used the program unless you choose to tell them.
    Help

    Help you need

    Having a baby or buying a new home? Want to improve your relationship or manage stress better? We have resources and tools to help on just about any topic.
    Help

    Help how you want

    Find the support that is right for your lifestyle and comfort level. Choose from online programs, consultation by phone, live chat, and more.
    Available

    Available anytime, anywhere

    You're constantly on the move, switching from your computer to your phone at a moment's notice. We have you covered with confidential access to support anywhere and everywhere you go.
    Pick

    Pick your support

    When you connect with us, we'll help you pick the right support. Within a few minutes, you'll be set up to take your first step towards change.
    No

    No cost

    There is no cost to you to use the program. This benefit is provided to you by your employer, insurance carrier, association, or other party.
    Home
    • Home
    • my services
      Log in or tell us your organization to view your services.
      Is your organization interested in offering these services?
      • Professional Counseling
      • Financial Support
      • Legal Support
      • Nutrition Support
      • Family Support
      • Health Coaching
      • Naturopathic Services
      • Fitness Support
    • health & well-being

      Your physical and mental well-being has a significant impact on your day-to-day life. The more you know, the better you'll feel.

      • Emotional well-being (articles 50)
      • Mental Health (articles 42)
      • Family & relationships (articles 50)
      • Diversity and inclusion (articles 9)
      • Addictions (articles 32)
      • Diseases & Conditions (articles 7)
      • COVID-19 resources (articles 46)
      • Physical well-being (articles 21)
    • career & workplace

      Let us help you manage your career, better handle workplace relationships, and find work-life balance.

      • Health & attitude (articles 43)
      • Coping with change on the job (articles 16)
      • Time management (articles 16)
      • Stress/burnout (articles 17)
      • Traumatic events (articles 13)
      • Career development & continuing education (articles 24)
      • Conflict & communication (articles 48)
      • Workplace leave (articles 8)
    • financial security

      We can all use a little help understanding and managing finances. Learn more through educational articles, resources, and tools to support you in achieving financial well-being.

      • Financial Planning (articles 18)
      • Credit & Debt Management (articles 6)
      • Budgeting (articles 22)
      • Investing (articles 5)
      • Retirement (articles 11)
      • Legal (articles 5)
      • Tax (articles 3)
      • Real Estate/Mortgages (articles 10)
    • life events

      Find information on a wide variety of topics to better inform and support you during life events and times of change.

      • Death of a Loved One (articles 4)
      • Planning Retirement (articles 10)
      • Dealing with a Disability/Serious Illness (articles 13)
      • Getting Separated/Divorced (articles 7)
      • Parenting (articles 24)
      • Buying/Selling a House (articles 3)
      • New Employee (articles 33)
      • Getting Married (including common law) (articles 4)
      • Having a Baby (articles 15)
    health & well-being COVID-19 resources
    • Home »
    • health & well-being »
    • COVID-19 resources »
    • Financial worry »

    Investment Anxiety: Coping with a Volatile Market

    Bookmark Article

    Steve stares down at the mess of investment statements spread out on his dining room table and sighs. He hasn’t been sleeping well this past year and the latest numbers do little to calm his frazzled nerves. upset woman is holding her head in front of the monitor showing a drop in marketJust shy of his 49th birthday, Steve and his wife Marie have amassed a modest portfolio through years of hard work and disciplined saving. With their children grown, the couple’s retirement dreams of Caribbean cruises and a lakefront cottage seemed well within reach. But the recent market dive has brought some sharp losses and, while their portfolio has bounced back, it’s still a long way from a full recovery. Worse, experts are saying the next few years are far from certain and further losses remain a frightening possibility. Steve can’t shake the feelings of helplessness and anxiety as his retirement goals hang in the balance...

    Whether you’re a casual investor or a seasoned market trader, most people can relate to Steve’s story. In fact, a 2010 study by the American Psychological Association found that an overwhelming 76 per cent of Americans consider money to be a significant source of stress. When the stress of an uncertain economy starts to become overwhelming, far more is at stake than just money. Stress is a direct or indirect cause of many serious health conditions, including high blood pressure, heart disease and depression. Financial concerns can also place an uncomfortable strain on family relationships.

    Balancing Your Emotions and Finances

    While market fluctuations and occasional losses are inevitable, there are some steps you can take to safeguard your investments and rest a little easier in turbulent times:

    Seek sound advice: If you’re feeling anxious about your investments, a conversation with a trusted financial advisor is always the best place to start. While there’s no shortage of general advice, the right investment strategy is never one-size-fits-all. It’s important to regularly review your investments and adapt to changes in your personal situation, goals and risk tolerance. An updated long-term investment plan backed by solid expert recommendations can go a long way towards putting your mind at ease.

    Facts over fear: When your investments start to lose value, it’s easy to allow emotions to cloud your judgement. Take a step back and gather as much accurate, factual information as possible. For example, if a stock you own has been fluctuating recently, take a careful look at the actual corporation behind it. If you see an organization with a strong balance sheet, consistent earnings, competent management and a solid reputation, chances are good that any short-term volatility won’t have too great an effect on the long-term value of the company. A solid understanding of the facts can help you make calm, rational decisions about your finances.

    Stay invested: In a difficult economy, it can be tempting to cash out your investments and move your money to a guaranteed savings account (or hide it under your mattress!). Taking an overly- defensive approach, however, can lead you to miss the opportunity to recover losses when the economy turns and investment values begin to rise. As well, if your returns are too low, the real value of your assets will drop as your savings won’t keep up with inflation. While you may consider rebalancing your portfolio to avoid unnecessary risk, pulling out of the market entirely is rarely the best course of action.

    Focus long-term: Unless you’re ready to retire, long-term investment performance is likely going to be far more important than any daily, weekly or even quarterly returns. While things may seem bleak today, history shows that markets have always rebounded and conservative investors are usually able to recover at least partial losses. For example, the average U.S. recession over last 50 years has lasted only 11 months. Take a long-range view of your investments and accept that short-term fluctuation is par for the course.

    Turn down the noise: Today’s investors are bombarded with an overwhelming amount of information. In turbulent times, much of this commentary can take the form of negative ‘doomsday’ predictions which do little more than create unnecessary anxiety. While it’s important to regularly monitor the performance of your investments, there’s little to be gained by compulsively checking daily stock prices or reading every available financial article. Listen to only the information you need to make informed decisions and tune out the rest.

    Don’t forget debt: Many investors overlook the fact that paying down personal debts may actually offer an equal or greater return than what the market can provide, especially in a difficult economy. For example, paying off the balance on a credit card costing you 19 per cent annual interest will give you the savings equivalent of earning a 19 per cent return. If you’re in a position to do so, paying down debt can also improve your credit scores and free-up available credit for emergencies – both of which can help you breathe a little easier in uncertain times.

    Share:

    • 1
    • 2


    Related Articles

    Investing Strategies: Dollar-Cost Averaging
    How Foreign Investing Can Decrease Risk In Your RRSP
    Investing Strategies: Compound Growth
    Investing Strategies: Compound Growth
    • Home
    • |
    • My Services
    • Health & Well-being
    • |
    • Career & Workplace
    • |
    • Financial Security
    • |
    • Life Events
    • Site Map
    • |
    • Your Privacy
    • |
    • Terms of Use
    • |
    • Accessibility
    • |
    • About Us
    Tech Support
    © 2025 LifeWorks (US) Ltd.
    COC
    Back to top
    CTOR-UAT360C
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    Processing

    Processing